Responsible Gaming
Gambling should always be a form of entertainment, not a way to earn money or solve financial problems. If you choose to gamble, please do so responsibly, within your means, and never chase losses.
Age Verification
You must be 18 years or older (or the legal gambling age in your jurisdiction) to gamble. In Great Britain, the legal age for all gambling activities is 18. We strongly advise you to verify your age and identity before participating in any gambling activity.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses or gambling to try to win back money you have lost
- Hiding your gambling from family, friends, or colleagues
- Spending more time or money on gambling than you can afford
- Lying about gambling habits or being defensive when asked about them
- Neglecting work, studies, relationships, or other responsibilities due to gambling
- Borrowing money, selling possessions, or using funds meant for essentials to gamble
- Feeling anxious, guilty, or irritable when not gambling
- Repeatedly trying to stop or cut down but being unable to do so
Self-Help Tools
Most reputable gambling operators offer tools to help you stay in control. These may include:
- Deposit limits – set a maximum amount you can deposit over a day, week, or month
- Loss limits – cap the amount you are willing to lose within a set period
- Reality checks – receive reminders about how long you have been playing
- Time-out or cooling-off periods – take a short break from gambling
- Self-exclusion – block access to your account for a longer period, typically 6 months to 5 years
Use these tools proactively, even if you feel your gambling is under control.
Support Organizations
If you or someone you care about needs help, please contact the relevant national organisation below:
- United Kingdom: GamCare – call 0808 8020 133 (free, 24/7) or visit www.gamcare.org.uk
GamStop – free self-exclusion from UK-licensed online gambling sites: www.gamstop.co.uk - Australia: Gambling Help Online – www.gamblinghelponline.org.au (24/7 free counselling and support)
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org (call or text 1-800-GAMBLER)
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de (search for “Glücksspielsucht” – free helpline 0800 1 37 27 00)
- Other countries: Please use the most relevant national gambling support organisation for your region. You can find local help by searching for “problem gambling helpline” plus your country name.
If You Have a Problem, Seek Help Now
Problem gambling is a serious condition, but recovery is possible. Do not wait until gambling has caused significant harm to your finances, relationships, or mental health. Reach out to a support organisation today. You are not alone, and help is free, confidential, and available 24/7 in many countries.